When will my order ship?
Custom Race + Triathlon Maps: a proof will be emailed to you within 3-4 business days. It will ship the business day after we get your approval. 
We will send 2 emails to you for approval, if there is no response after the second email the order will ship as is. Any changes to the prints will be subject to reprint and shipping charges. 

Marathoner Maps: ship within 3 business days. 
Mugs + T-Shirts: ship within 4-5 business days. 
Framed Prints: framing adds an additional 4 business days to the above timelines

What are my shipping options?
We offer $5 ground shipping via USPS First Class Mail as well as USPS Priority Mail and express options via UPS. Our prints ship out of MN.

International Shipping
International Shipping generally takes up to 2 weeks via USPS. The tracking is somewhat limited, the only information we have about your international shipment is what you see via your tracking link. The recipient may need to pay taxes and duties on delivery of the order. Because of the complex nature of international shipping Run Ink does not offer insurance or replacement on international orders.
We urge you to purchase digital downloads and avoid international shipping.

My package says delivered but I don't have it!
We've all been in this frustrating place before. 99% of these packages end up turning up within 48 hours. We ask you to wait, check with your neighbors, your delivery person (if you can) and your post office. You will get an answer quicker if you contact the Post Office directly. Then contact us.